GEORGE NEWS - The municipality receives an equitable share contribution from National Treasury annually. The municipality must ensure that its communities have access to basic services.
Who can apply for indigent support
- Registered owners and spouse/s of residential properties
- Occupier and spouses
- Backyard dweller/s and spouse/s (maximum of two structures)
- Pensioners
- Legal guardians or primary caregivers of minors
To qualify
- Your income must not exceed two times the SASSA state pension (R4 960 per month). Excluded from this are Child Foster Care grant, Care Dependency grant, Child Maintenance support, Child support, and Disability grant
- You must be the registered owner of the property
- You must be a full-time occupant and stay permanently on the property
- Properties with backyard dweller/s also qualify (two structures)
- You must own only ONE property
- The property is used for residential purposes only
How to apply
The applicant must complete an official application form, which is available from municipal offices or area offices
What is required?
- Copy of ID document
- Proof of collective gross monthly income of all occupants of the dwelling over 18 years
- Salary advice
- 3 months’ bank statements
- Municipal account
- Pre-paid electricity token
- Affidavit, if you’re unemployed
- Birth /death certificates and authority letter
- Letter from SASSA if you receive a grant
- SARS number, if applicable
- Where the property valuation is more than R150 000, a rebate form is available
Who do i contact?
Vanessa Douse / Leevan Oerson – 044 801 9029
Lydia Geja - 044 801 9362
Extent of indigent support
Residential properties
- Water: 6kl free water per month
- Basic water charge: 100% subsidised per month
- Electricity: 70kWh free units per month
- Refuse removal charge: 100% per month
- Sewerage disposal charge: 100% per month
- Property valuation less than >R 150 000: 100% rebate
- The consumer must pay for the excess water and electricity that he/she uses and if the property valuation is more than R150 000, the portion of the rate must be paid.
- When the account is in arrears, the debt will be loaded on the pre-paid meter and the debt will be recovered in the form of auxiliary charges at a rate of up to 50% of the value of electricity purchases. This will be implemented until the arrear debt is settled in full.
Rural Areas
- A total of 6kl per month of water to rainwater tanks of households in times of low rainfall
- Eskom supply area: 50kWh units will be dispensed by Eskom to households that are connected to the Eskom supply grid
Informal settlements
Consumers in informal settlements with a pre-paid meter will qualify automatically without applying for the indigent subsidy (70kWh units)
Indigent: pre-paid electrical meter
All consumers that receive Indigent subsidies, must have a pre-paid meter.
The capacity of the pre-paid meters will be set at:
- 20 Amps - one indigent household
- 30 Amps - with one additional dweller
- 40 Amps - with two additional dwellers
NOTE: All indigent customers who were on the indigent register before July 2022 need to re-apply for indigent support between July 2022 and April 2023.
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