Conversely, says Smyth, if an agent takes a client to a property knowing that he has already been introduced to it by another agent, he is obliged by the Estate Agency Affairs Board Code of Conduct to warn the seller that if a deal is concluded he could now be liable for two commissions.
Written consent
In these situations, says Smyth, the second agent has to obtain written consent to be involved and in most cases an agreement will be reached with the initial agent whereby the commission is split between them.