But many feel more alone than ever. Despite living in a world of instant messages, video calls and endless online interaction, countless young people are struggling to form real-world connections.Generation Z (Gen Z), born between 1997 and 2012, is growing up digitally linked but emotionally drifting.
According to local counselling psychologist Irini Agathagelou-Klopper, there is a growing trend among young people who find it increasingly difficult to engage face to face and have real-life conversations.
“Their primary mode of communication often occurs online, through social media platforms, gaming communities or messaging apps. While these spaces can provide a sense of belonging and offer temporary stimulation or comfort, they simultaneously deepen social isolation,” says Agathagelou-Klopper.
She says they become physically present but emotionally and socially absent, shut off from their families, their surroundings and even their own emotional awareness. Over time, this habit can create an emotional barrier that isolates them further, making it increasingly difficult to participate in genuine real-world communication.
Many Gen Zs say it is easier to communicate online than in person. Behind a screen, they can filter what they say and how they appear, and their response is also on their time. Yet this convenience comes at a cost: it hinders the development of essential social skills such as reading facial expressions, understanding tone and interpreting body language. Without consistent in-person interaction, these skills become underdeveloped, leading to awkwardness, anxiety or avoidance in real-world situations.
“Another concern is that online communication often allows individuals to say things they might never express face to face. The sense of anonymity and detachment can result in impulsive or even aggressive language, diminishing empathy and emotional sensitivity. While online platforms can offer connection, they can also encourage disinhibition, speaking without considering the emotional consequences of one’s words.”
Emotional impact
According to Agathagelou-Klopper, young people report feeling more isolated, misunderstood and lonely, despite being surrounded by constant digital ‘connection’.
However, technology itself is not the enemy. The digital world has undeniable benefits. The key lies in restoring balance, helping young people understand that while online engagement has its place, it must not replace genuine in-person human connection.
Practical strategies for parents
The goal isn’t to eliminate digital interaction, but to guide its use mindfully:
1. Establish tech-free times
Instead of setting rules for when children can use their devices, define moments when they cannot. Family mealtimes, for example, should be device-free. Sitting together at the table allows space for natural conversation and connection, which are vital for emotional and social development.
2. Lead by example
Children mirror their parents’ behaviour. If parents are constantly on their phones or tablets, checking messages or emails, it sends the message that screens are a priority. By putting devices aside and being present, parents model the kind of real-world engagement they hope to see in their children.
3. Monitor digital activity
Parents should be aware of what their children are doing online. This is not about control, but about safety and understanding. The online world can expose young people to misinformation, cyberbullying and unsafe interactions. Awareness allows parents to guide conversations about these realities and provide emotional support when needed.
4. Communicate openly about digital life
Avoid banning technology altogether, as it also provides opportunities for connection and growth. Instead, have open ongoing conversations about the benefits and risks of online engagement. Discuss how constant screen time can create ‘online isolation’, and explain the importance of balancing online and offline relationships.
5. Encourage real-world socialisation
Promote opportunities for your child to connect with others in person. Encourage them to meet friends, join activities or invite peers over in a safe environment. Shared experiences build empathy and strengthen emotional intelligence, qualities that cannot be replicated through screens.
6. Plan family outings
Make time for family experiences outside the home. Whether it’s a walk, a picnic or a day trip, these moments remind children that connection and joy can be found beyond a digital device.
7. Model balance and boundaries
Show your children that technology has its time and place. Demonstrate that while online communication can be enriching, it should never come at the cost of human connection, eye contact and conversation.
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