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GEORGE BUSINESS NEWS - The Shell Kraaibosch Service Station is elated after being named one of Shell's Global Gold Sites of the Year 2017. Owner Morné Strauss received the award at Shell's Smiling Stars Global event held in Dubai.
This is no mean feat, since 45 000 filling stations take part in the annual judging to determine the top sites. Judging is done by a mystery marker who visits every filling station four times a year to mark them according to international Shell standards. It forms part of Shell's "People Make the Difference Real" programme.
The international award follows Shell Kraaibosch being named (for the third consecutive year) as South African Gold Site of the Year (2017), a title that is granted to the top 10 South African filling stations out of 650.
"We are over the moon to be also one of the top sites internationally. It is a big honour and it motivates everyone in the team to keep up the excellent work," said Strauss.
He said high service levels are prerequisite in order to be considered for a Gold Site award. "We do not know who the mystery marker is and when he or she is coming, so the marks are a true reflection of the service of our employees. They are really dedicated to delivering top-notch service."
24-hour convenience shopping
Shell Kraaibosch is a convenience destination that offers a 24-hour filling station, 24-hour Spar Express with a Bean Tree Café, Steers, and ATMs of all four major banks. The Spar Express offers the same variety as the Super Spar, from quality meat to a large variety of foodstuffs.
Address: Garden Route Mall intersection, Knysna Road
Contact: 044 887 0480
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