- Scan the area for suspicious activity / people before approaching the ATM;
- Remain aware of your surroundings and do not allow anyone to distract you while doing your transactions;
- Use ATMs that you are familiar with and that are situated in well-lit areas, where you are visible and safe;
- Have your card ready in your hand before you approach the ATM to avoid opening your handbag/ purse/wallet while waiting in the queue;
- Be cautious of strangers offering to help you as they could be trying to distract you to get your card or pin details. Never accept help from anyone at the ATM;
- Don't force your card into the slot, as it might have been tampered with. Never use an ATM that is tampered with or visibly damaged; this may be a ploy to force you to use another ATM close by on which a device may be mounted.
- Never let your card out of sight when making payments;
- Report any suspicious behaviour by persons to whom you have handed your card when making payments;
- Know what your ATM looks like, so that you are able to notice any foreign objects attached to it;
- Don't force your card into the slot as it might have been tampered with;
- It is recommended to register for "Notify me" SMS alerts at your personal bank;
- Shield the keypad when entering your Pin;
- Make sure you have made security arrangements;
- Be aware of suspicious people/vehicles while en-route from and to the bank. Be aware of suspicious persons in the banking queue that break out of the queue and keep falling in at the rear;
- Do not advertise that you are going to the bank. Vary your routine in terms of routes and banking days.
- Protect your ATM Pin number
- Do not use pin numbers that can be easily guessed such as your birth date, and change them often;
- Memorise your Pin number and never write it down or share it with anyone;
- In order to keep both your pin and card safe, don't let anyone stand too close to you;
- Shield the keypad when entering your Pin to ensure that no one can see it;
- Your Pin number is your personal key to secure banking and it is crucial to keep it that way.
- Lock all doors and close windows when leaving your home unattended (even if you leave for only a short while);
- Do not hide keys under the door mat, in flower pots or any other place where the keys could be found by criminals;
- Ensure your windows have burglar bars to prevent access;
- Do not leave notes outside your house announcing your absence from the house;
- Leave a radio and a light on at night to give an "at home" appearance. Don't leave an outside lamp burning through the day as this is a clear sign that no one is home.