George Municipality communication team wins award for social media excellence

GEORGE NEWS - The George Municipality communication team has been recognised as the most active local municipality on social media in South Africa, receiving an award at the South African Local Government Association (SALGA) National Communicators’ Awards.

The award was accepted by George Municipality’s senior communications officer, Ntobeko Mangqwengqwe, at a ceremony in Jeffrey’s Bay on 10 February.

"This achievement highlights the municipality’s commitment to keeping the community informed and engaged through effective communication strategies," says George Mayor Jackie von Brandis.

"The team’s approach to digital engagement ensures timely and transparent communication on key municipal matters," she said.

"This is great servanthood from our team. Digital and social media are among the most effective communication tools today, allowing for fast message delivery and two-way engagement with communities.

"Excelling in this communication technique contributes greatly to the excellent service delivery that the George Municipality strives for. We are proud of our communication team."

Mangqwengqwe also delivered a presentation on crisis communication, sharing lessons from the municipality’s handling of major incidents, including the Victoria Street building collapse in 2024. He emphasised the importance of collaboration with the private sector, media, and key stakeholders in managing crises.

Mangqwengqwe also participated in a panel discussion on strengthening crisis communications and building resilience in disaster management.

His contributions provided insights into the role of local government in ensuring clear and accurate information flow during emergencies.

"George Municipality remains committed to high communication standards and will continue using digital platforms to serve residents efficiently. This award recognises the team’s efforts in engaging the public and improving service delivery through transparent communication," said Von Brandis.

The winning team at the back, from left: Chantèl Edwards (communication manager), Nadine May (social media officer), Debra Sauer (communication officer), and Ntobeko Mangwengqwe (senior communication officer). Front: Mayor Jackie von Brandis and Acting Municipal Manager Godfrey Louw.