GEORGE NEWS - Residents are advised that the Electrical Engineering Services Directorate is aware of additional areas and individual properties that are still without electricity. These will be attended to as resources become available.
George residents are requested not to report single-house complaints as area complaints to get processed first.
Following the severe weather last week and the flooding the previous week, municipal electrical teams initially focused on restoring high- and medium-voltage networks to ensure critical infrastructure remained operational.
To date, more than 95% of George’s electricity supply has been restored.
The Electrical Engineering Services Directorate continues to operate in six operational zones, each under the supervision of a Senior Superintendent, to address multiple low-voltage outages.
Members of the public are urged to always treat all power lines as live.
Process followed where trees have fallen on power lines
- The line is isolated.
- The tree is cut and removed.
- Damaged poles are replaced.
- Conductors are restrung and secured.
- The line is re-energised.
Please note that the restoration and re-energising process can take several hours.
George Municipality is aware of a high number of low-voltage complaints affecting individual houses and streets. These are being attended to systematically by the various teams.
Residents who have reported outages and received reference numbers can be assured that their complaints are receiving attention. Unfortunately, no estimated times of restoration (ETRs) can be provided for all individual complaints.
Restoration plan for today
- Heatherlands: Myrtle Street between Erica Street and Langenhoven - Work in progress for restoration today.
- Heatherpark- Cypress repairs to continue today
- Protea Park- Bundle line in the squatter camp to be repaired when resources become available.
- Blanco: Montagu Street continuing today
- Golden Valley: Gideon Single today
- Rosemoor: Miller Street (9 houses affected) – planned restoration for today
- Wilderness and Hoekwil - Due to excessive damage and major repair works, work continues today. Construction teams are on site this morning.
- Victoria Bay: M. Lammers Antiques, Vodacom tower, and Overdale B&B. Excavation and medium-voltage repairs are in progress. No ETR available.
- Herold’s Bay line, Elvis Blue nursery farm cottages - Work continues today
- Woodlands Farm – Work continues today
- Steenkamp line - Work continues today
- Pacaltsdorp Area - All storm damage-related power failures have been completed. Any incoming complaints will be treated as new complaints. Poles identified for replacement -Syferfontein Informal Settlement & Katdoring Close, Nu Dawn – Work in progress
- Work in progress
- Several properties in Zone 4, Thembalethu. All these poles are between houses with limited access. Repair to take place today
- Thembalethu: Bhushwa Street – repairs to continue today
- Blanco: Montagu Street between Voortrekker Road, Fraylink - Work continues today
- Myrtle to be restored - Work continues today
Fully restored
- Saasveld line - NMMU and surrounding farms restored
- Heather Park: Western side of Cypress, David Murray, and Fir Streets progressing well – restored
Contact information
Telephone lines are currently experiencing exceptionally high call volumes. If your call is not answered immediately, please remain patient. The system operates on a call-waiting basis. Calls may also drop occasionally due to broader network congestion affecting the George area.
Members of the public are encouraged to report power outages or live cables via the following channels:
- Email: [email protected] (A reference number will be issued)
- After-hours and emergencies: 044 801 6300
- Customer Care: 044 801 9202 / 044 801 9258 / 044 801 9222 / 044 803 9200
- My Smart City App
George Municipality thanks residents for their patience and cooperation while teams continue to restore the electricity supply across the municipal area.
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