Update
GEORGE NEWS - Residents are advised that the Electrical Engineering Services Directorate is aware of additional areas and individual properties that are still without electricity.
These will be attended to as resources become available.
Following the severe weather last week and the flooding the previous week, municipal electrical teams initially focused on restoring high- and medium-voltage networks to ensure critical infrastructure remained operational.
To date, more than 95% of George’s electricity supply has been restored.
The Electrical Engineering Services Directorate continues to operate in six operational zones, each under the supervision of a Senior Superintendent, to address multiple low-voltage outages.
Members of the public are urged to always treat all power lines as live.
Process followed where trees have fallen on power lines:
- The line is isolated.
- The tree is cut and removed.
- Damaged poles are replaced.
- Conductors are restrung and secured.
- The line is re-energised.
The public needs to take note that the restoration and re-energising process can take several hours.
George Municipality is aware of a high number of low-voltage complaints affecting individual houses and streets. These are being attended to systematically by the various teams.
Residents who have reported outages and received reference numbers can be assured that their complaints are receiving attention. Unfortunately, no estimated times of restoration (ETRs) can be provided for all individual complaints.
Update on restoration planned for yesterday
- Protea Park- Bundle line in the squatter camp to be repaired when resources become available
- Rosemoor: Miller Street (9 houses affected) – planned restoration for today
- Victoria Bay: M. Lammers Antiques, Vodacom tower, and Overdale B&B. Excavation and medium-voltage repairs are in progress. No ETR available.
- Woodlands Farm, restoration continues today
- Boschkloof Riool Pompstasie still off.
- Syferfontein Informal Settlement & Katdoring Close, Nu Dawn – Work in progress
Fully restored
- Power restored in Airway adn Cypress rd, Heatherpark
- Heatherlands: Myrtle Street between Erica Street and Plover restored,work will continue on tomorrow to restore between Plover Str and Langenhoven Street
- Heroldsbay line, Elvis Blue Nursery Farm cottages restored.
- Steenkamp line
- Power restored to the Hoekwil line
- Wilderness: De Waal drive / Barnard Line, power restored
- Rosedale restored
- Blanco: Montagu Street Restored
- Golden Valley: Gideon Single Power restored
- Zone 4 power restored, only 1 line of that is still being worked on and will be finished today
Contact information
Telephone lines are currently experiencing exceptionally high call volumes. If your call is not answered immediately, please remain patient. The system operates on a call-waiting basis. Calls may also drop occasionally due to broader network congestion affecting the George area.
Members of the public are encouraged to report power outages or live cables via the following channels:
Email: [email protected] (A reference number will be issued)
After-hours and emergencies: 044 801 6300
Customer Care: 044 801 9202 / 044 801 9258 / 044 801 9222 / 044 803 9200
My Smart City App
Residents are kindly requested not to report single-house complaints as area complaints to get processed first.
George Municipality thanks residents for their patience and cooperation while teams continue to restore the electricity supply across the municipal area.
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