Weather-related power outages in parts of George

Update

GEORGE NEWS - George Municipality advises residents that the Electrical Engineering Services Directorate is aware of additional areas and individual properties that are still without electricity.

These will be attended to as resources become available.

Residents are kindly requested not to report single-house complaints as area complaints to get processed first.

Following the severe weather last week and the flooding the previous week, municipal electrical teams initially focused on restoring high- and medium-voltage networks to ensure critical infrastructure remained operational.

The Electrical Engineering Services Directorate continues to operate in six operational zones, each under the supervision of a Senior Superintendent, to address multiple low-voltage outages.

Members of the public are urged to always treat all power lines as live.

Process followed where trees have fallen on power lines

The line is isolated.
The tree is cut and removed.
Damaged poles are replaced.
Conductors are restrung and secured.
The line is re-energised.

It is worth noting that the restoration and re-energising process can take several hours.

George Municipality is aware of a high number of low-voltage complaints affecting individual houses and streets. These are being attended to systematically by the various teams.

Residents who have reported outages and received reference numbers can be assured that their complaints are receiving attention. Unfortunately, no estimated times of restoration (ETRs) can be provided for all individual complaints.

Restoration plan for today

Heatherlands: Myrtle Street between Erica Street and Langenhoven - Work in progress for restoration today.
Heather Park: Western side of Cypress, David Murray, and Fir Streets progressing well – work is ongoing - planned restoration tonight
Heather Park – Eastern side of Cypress work started -excavation in progress
Heatherpark-Willow Rd, work progressing well for restoration today
Rosemoor: Miller Street (9 houses affected) – planned restoration for today
Saasveld line: medium voltage line - repairs ongoing
Wilderness and Hoekwil: Due to excessive damage and major repair works, we won’t be able to restore power tonight. Teams are currently on site and progressing well.
Victoria Bay: M. Lammers Antiques, Vodacom tower, and Overdale B&B. Excavation and medium-voltage repairs are in progress. No ETR available.
Herold’s Bay line, Elvis Blue nursery farm cottages to be restored today
Woodlands Farm, restoration today
Steenkamp line restoration today
Pacaltsdorp Area - Storm-related power outages outstanding. Mooikloof & Sewer pump station teams to be on site. Other Complaints incoming will be treated as new complaints attended as received. We are aware of poles that must be replaced.
Syferfontein Informal Settlement, Nu Dawn, and Katdoring Close, Work in progress
Several properties in Zone 4, Thembalethu. All these poles are between houses with limited access. Repair to take place today.
Thembalethu: Bhushwa Street – repairs to continue today
Thembalethu: Ndyawa Street – no access where fault is – work to continue in the week

Fully restored

Parts of Heather Street (Beach-Hayden) power restored.
Power restored to Montagu Street between Voortrekker and Maitland Streets.
Power restored to Cypress west, David Murray, and Fir Rd in Heatherpark
Hoekwil: Seesig Str, power restored.
Wilderness: Taaibos Str and the last portion of Remskoen Str were restored.
Modderrivier restored
All Power restored to Miller Str, Rosemore
Wilderness: Berry Street / Oberholser line, power restored.
Blanco George Road Power restored
Mdywadini, Thembalethu, power restored

Blanco Montagu Street work is in progress.

Contact information

Telephone lines are currently experiencing exceptionally high call volumes. If your call is not answered immediately, please remain patient. The system operates on a call-waiting basis.

Calls may also drop occasionally due to broader network congestion affecting the George area.

Members of the public are encouraged to report power outages or live cables via the following channels:

Email: [email protected] (A reference number will be issued)
After-hours and emergencies: 044 801 6300
Customer Care: 044 801 9202 / 044 801 9258 / 044 801 9222 / 044 803 9200
My Smart City App

George Municipality thanks residents for their patience and cooperation while teams continue to restore the electricity supply across the municipal area.

Work in progress in Myrtle Street Heatherlands.