Weather-related power outages have been reported in parts of George

GEORGE NEWS - Residents are advised that the Electrical Engineering Services Directorate is aware of additional areas and individual properties that are still without electricity. These will be attended to as resources become available.

Please take note: Residents are kindly requested not to report single-house complaints as area complaints in an attempt to get processed first.

Following the severe weather conditions experienced earlier this week, as well as flooding during the previous week, municipal electrical teams initially focused on restoring high-voltage and medium-voltage networks to ensure that critical infrastructure remained operational.

To date, nearly 90% of George’s electricity supply has been restored.

The Electrical Engineering Services Directorate continues to operate in six operational zones, each under the supervision of a Senior Superintendent, to address multiple low-voltage outages.

Members of the public are urged to treat all power lines as live at all times.

PROCESS FOLLOWED WHERE TREES HAVE FALLEN ON POWER LINES

The line is isolated.
The tree is cut and removed.
Damaged poles are replaced.
Conductors are restrung and secured.
The line is re-energised.

Please note that the restoration and re-energising process can take several hours.

George Municipality is aware of a high number of low-voltage complaints affecting individual houses and streets. These are being attended to systematically by the various teams.

Residents who have reported outages and received reference numbers can be assured that their complaints are receiving attention. Unfortunately, no estimated times of restoration (ETRs) can be provided for all individual complaints.

RESTORATION PLAN FOR TODAY – 16 MAY

Blanco: Maitland Street, Napier Street, and Uitspan Street – scheduled for restoration today. De Rus - a tree has fallen on a line. We are getting a contractor to the difficult terrain today to assess the fault.
Vloksie Street: Scheduled for restoration today.
Miller Street and Spandiel Street, Rosemoor: Mostly restored.
Glenwood line behind the school, Saasveld, Nelson Mandela University, and Pollie Gerber Street: Mostly restored.
Parts of Fir Street and Cypress Street, Heather Park: poles are being installed currently.
Pine Dew: Entire area affected (20 customers). Estimated time of restoration: 18:00 today.
Wilderness Mainline and Taaibos: Portions of Wilderness Heights, Heights Road, and Taaibos Road affected (40 customers). Estimated time of restoration: 18:00 today.
Parts of Hoekwil: Touw River Road, Bitou Road, Duif Street, portions of Hoekwil Main Road, and Church Road. Estimated time of restoration: 15:30 today.
Victoria Bay: M. Lammers Antiques, Vodacom tower, and Overdale B&B. Excavation and medium-voltage repairs in progress. No ETR available.
Modderrivier and Windsor lines, including Strawberry Farm: 16 customers affected. Contractor is stringing lines today. Restoration expected by the end of the workday.
Herold’s Bay line: Pole planting and restraining of overhead lines commenced today.
Elvis Blue area: Pole planting and restraining of overhead lines commenced today.
Parts of Maitland Street: Approximately 90% restored. Remaining work continues today.
Myrtle Street, George Road, Napier Street, and Witpeer Street, Heatherlands: Restored.
Sandkraal Road (Nelson Mandela Boulevard), Gongo Street, Hendricks Street, Dube Village, and Silvertown: Mostly restored.
Zone 3, Thembalethu: Partially completed. Teams are restoring a medium-voltage cable today. Approximately 27 houses are affected.
Zone 8, Thembalethu: Teams are working in Endameni, affecting approximately 470 households, including 14th and 16th Streets, as well as Johannes and Hendricks Streets.
Zone 5, Thembalethu: Approximately 90% complete. Remaining houses will be restored today.
Primrose Street and Aron Street: Teams on site. Estimated restoration by tonight.
Pacaltsdorp: Beach Street to Haden Street in Heather Park. Teams on site. No ETR available.

FULLY RESTORED

Hammanskraal
Beukes Pump Station
Cornish Street
Arum area
Heatherlands
Canary Street, Rosemoor

CONTACT INFORMATION

Telephone lines are currently experiencing exceptionally high call volumes. If your call is not answered immediately, please remain patient. The system operates on a call-waiting basis. Calls may also drop occasionally due to broader network congestion affecting the George area.

Members of the public are encouraged to report power outages or live cables via the following channels:
Email: [email protected]
(A reference number will be issued)
After-hours and emergencies: 044 801 6300
Office Switchboard: 044 801 9222 / 044 803 9222 (07:45–16:30)
Customer Care: 044 801 9202 / 044 801 9258
My Smart City App

George Municipality thanks residents for their patience and cooperation while teams continue to restore the electricity supply across the municipal area.

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