Weather-related power outages are currently affecting parts of George

GEORGE NEWS - Residents are advised that the Electrical Engineering Services Directorate is aware of additional areas and individual properties that are still without electricity.

These will be attended to as resources become available.

Please take note: Residents are kindly requested not to report single-house complaints as area complaints in an attempt to get processed first.

Following the severe weather conditions experienced earlier this week, as well as flooding during the previous week, municipal electrical teams initially focused on restoring high-voltage and medium-voltage networks to ensure that critical infrastructure remained operational.

To date, nearly 90% of George’s electricity supply has been restored.

The Electrical Engineering Services Directorate continues to operate in six operational zones, each under the supervision of a Senior Superintendent, to address multiple low-voltage outages.

Members of the public are urged to treat all power lines as live at all times.

PROCESS FOLLOWED WHERE TREES HAVE FALLEN ON POWER LINES

The line is isolated.
The tree is cut and removed.
Damaged poles are replaced.
Conductors are restrung and secured.
The line is re-energised.

Please note that the restoration and re-energising process can take several hours.
George Municipality is aware of a high number of low-voltage complaints affecting individual houses and streets. These are being attended to systematically by the various teams.

Residents who have reported outages and received reference numbers can be assured that their complaints are receiving attention. Unfortunately, no estimated times of restoration (ETRs) can be provided for all individual complaints.

RESTORATION PLAN FOR TODAY – 16 MAY 2026 and 17 MAY

Blanco: Maitland Street is on schedule to be restored tonight.
Bo Dorp: Pollie Gerber still to be restored tomorrow morning – 12 customers affected.
Heather Park: Western side of Cypress, David Murry and Fir Streets are progressing well, and power will be restored tomorrow.
Blanco De Rus - a tree has fallen on a line. We are getting a contractor to the difficult terrain today to assess the fault – work will continue tomorrow.
Rosemoor: Miller Street (9 houses affected) ETR tomorrow.
Glenwood line behind the school, Saasveld, Nelson Mandela University (partly restored) – ETR tonight.
Wilderness Heights Taaibos Road affects (8 customers). Had delays. Vegetation has been cleared and the line fixed, but securing the cable can only be done tomorrow.
Hoekwil - Bitou Road – delays experienced due to thick vegetation – ETR tomorrow
Victoria Bay: M. Lammers Antiques, Vodacom tower, and Overdale B&B. Excavation and medium-voltage repairs in progress. No ETR available.
Geelhoutboom: Windsor lines, including Strawberry Farm: 16 customers affected. ETR tomorrow.
Elvis blue farms are still progressing, but delayed due to unforeseen circumstances -ETR tomorrow.
Herold’s Bay line: Pole planting and restraining of overhead lines commenced today. ETR tomorrow.
Sandkraal Road (Nelson Mandela Boulevard), Gongo Street, Hendricks Street, Dube Village and Silvertown: Mostly restored.
Zone 3, Thembalethu: Partially completed. Teams are restoring a medium-voltage cable. Approximately 27 houses are affected. ETR tomorrow.
Zone 8, Thembalethu: Teams are working in Endameni, affecting approximately 470 households – ETR 21:00 tonight.
Zone 5, Thembalethu: Approximately 90% complete. Remaining houses – ETR tonight.
New Dawn Park: Portions of Primrose and Aaron Street: Teams on site – work progressing well. ETR tonight.
Pacaltsdorp: Beach Street to Hayden Street and parts of Heather Street. Teams to continue with repairs tomorrow. ETR tomorrow night.

FULLY RESTORED

Zone 8: 14th and 16th Streets, as well as Johannes and Hendricks Streets – 400 houses

Spandiel Street, Rosemoor
Geelhoutboom area: R404 Modderrivier line, Witfontein line, Kosie Lamprecht.
Wilderness Mainline: Portions of Wilderness Heights and Heights Road to be restored today.
Pine Dew: Entire area affected (20 customers).
Parts of Hoekwil: Touw River Road, Duif Street, portions of Hoekwil Main Road, Church Road, Denne, Outeniqua, Bergsig, and a portion of Hoekwil Main Road and Duiwerivier Ave – 13 customers.
Heatherlands: Myrtle Street, George Road, Napier Street, and Witpeer Street.
Blanco: Napier Street
Vloksie and Violet Streets
Hammanskraal
Beukes Pump Station
Cornish Street
Arum area
Heatherlands
Canary Street, Rosemoor.

CONTACT INFORMATION
Telephone lines are currently experiencing exceptionally high call volumes. If your call is not answered immediately, please remain patient. The system operates on a call-waiting basis. Calls may also drop occasionally due to broader network congestion affecting the George area.

Members of the public are encouraged to report power outages or live cables via the following channels:
Email: [email protected] (a reference number will be issued)
After-hours and emergencies: 044 801 6300
Customer Care: 044 801 9202 / 044 801 9258 / 044 801 9222 / 044 803 9200
My Smart City App

George Municipality thanks residents for their patience and cooperation while teams continue to restore the electricity supply across the municipal area.

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